FAQs

FAQ’s:

We are asked many different questions about visiting the farm. To make sure your visit is what you expect, we have answered some of our most frequently asked questions below. If your question isn’t answered below, please don’t hesitate to contact the office.

 

Q- Can I bring a picnic?

You are more than welcome to bring a picnic; we have a designated picnic area outside. Currently this is not a covered area. We do not accept picnics in the café or play barn.

Q- What age is the farm suitable for?

The farm is a wonderful place for all ages, it’s a place to be able to get close animals in a safe environment that you may never have seen or touched before. The soft play area has a designated baby section, and the main frame is suitable for under 12’s, we also have 3 great little role play areas for children to be able to play dress up. Our home kitchen and construction zone are also a popular area for the children to play in. (These areas change every 18 months).

Parents/careers should supervise their child at all times.

Q- What should I wear?

It’s a good idea to wear flat, comfortable shoes as there is some uneven terrain, however wellies are not essential as a good proportion of the farm is undercover. A warm coat is always a good idea as you can always take it off if it gets too warm. If you are attending one of our ‘little farmer sessions’ a waterproof all in one and a few layers underneath as well as hat and gloves is always good for children, also wellies in winter as we like to spend a lot of time outdoors.

Summertime you are good with long-sleeved T-shirt and loose-fitting trousers and a hat that covers the back of your neck.

Socks: socks are essential for our indoor play area and must be worn at all times.

It’s a good idea to have long-sleeved T-shirt and long trousers for the indoor play to reduce the risk of friction burn on the slides.

Q- Do you allow dogs?

We allow guide and well-behaved dogs however there are certain areas of the site we simply cannot allow them to have access to, the animal barn, field, and the children’s play area are all out of bounds. Dogs are welcome in the café area and the outside seating area.

Q – What happens if it’s wet?
Don’t worry we have lots of indoor activates for you to take part in.

Q – Can I drop my Children off and pick them up later?
Sorry no we do not offer a crèche service and children under 15 should be accompanied by an adult at all times

Q – What happens if I leave something at the farm?
We have a lost property section at reception we keep all items for 6 months after this toy are donated to local children’s charity and clothes are taken to Charity shops.

Please contact the office on 01423 779759.

Q – Can I smoke on the farm?
Sorry we operate a no smoking policy within the farm ground however we do have a smoking area in the carpark.

Q – What do I need to know if I’m pregnant?
Pregnant women should avoid new-born Lambs and Kids & Ewes and Nannies who have recently given birth and like all visitors should make sure they wash their hands frequently. Please do not rely on sanitiser gels they are not an alternative to hand washing but when used after through hand washing are useful.

Q – Do you have first aiders on site?
We have first aiders on site both Paediatric and regular if you require help please ask a. member of staff.

Q- Do you have an ATM?
No we don’t however we do accept card payments with no minimum spend, there are ATMs in near by Pateley Bridge.

Q- What if I’m a career of a disabled person?
We are pleased to offer careers free entry to the farm to support a disabled person. One career per disabled person. (We do spot checks so please don’t be offended if we ask for ID).